• Advantages Of Using A Cloud Based PBX Telephone System

    Posted on April 23, 2012 by in Articles and Advice

    Cloud Based PBX Service AdvantagesIt’s no surprise that small and large business owners are flocking to cloud based telephone systems at an incredible pace. The advantages of using a cloud hosted PBX over a traditional PBX phone system are fast becoming to overwhelming to ignore. We have been dealing with phone systems and PBX installations for a long time and we can see the inevitable downfall of the in house PBX coming soon.  Even our own company switched to a cloud based telephone system a year ago and since then we have loved it.  Our original phone system was the cause of at least 4-5 major headaches for our IT staff every year.

    Let me be the first one to say it too when it comes to issues at work and in your business having your phone system go down is a big one. When your phone system has problems the problems can really cut deep. The worst part of it is that when your clients call in they don’t get you and your brand is tarnished. The clients form ideas in their head about how you run your business and they go elsewhere. If that were not enough of a problem, the costs can be insane. Hardware costs alone can go way up as well as the emergency technicians that are charging overwhelming fees.

    The simple answer is that it is just not worth it anymore. Many large companies go with bulky costly phone systems because they need the features those phone systems bring with them. Like the ability to integrate your telephone PBX into your companies call software. Now though you will find that all of the basic features and most of the advanced features come standard when you purchase a cloud hosted PBX telephone system.

    That being said lets talk a little bit about some of the pros and cons that a PBX phone system can bring. After all there is still a few things that might force you to go with a software based IP PBX or even a traditional PBX phone system, not many but they exist.

    The Advantages Of Using A Cloud Based PBX

    One of the biggest advantages i can think of has to do with your bottom line! That’s right money, when it comes down to it money is one of the biggest reasons to go with a cloud based PBX system. There is a lot of money and time involved with installing, repairing, managing, and training your staff when it comes to a traditional PBX phone system. With a cloud telephone system all of these things are vastly improved if not completely removed from the equation.

    Another giant plus when looking at cloud phone systems is the management and upkeep costs. Because these systems are powered by VoIP technology the calling plans are much much cheaper than normal telephone company plans. Long distance charges are a thing of the past, and you can even get local call in numbers in almost any area you need. This alone will help to increase your companies profit margins!

    So What Are The Disadvantages Of Using A Cloud PBX?

    For the most part there isn’t really any major disadvantages but you should be aware of one thing that could negatively effect your call quality, and that’s your internet connection. If your company has a poor internet connection the call quality may be effected.  Now that we are moving further and further into the high speed era though this is becoming less of an issue. Not many companies have internet connections that couldn’t handle a cloud hosted PBX phone system. Even if your internet connection isn’t up to par, upgrading your connection is an easy process and would still save your business a ton of money over a traditional PBX phone system!

    Who Do We Recommend For Cloud PBX Services?

    We highly recommend Birns Telecommunications for all of your cloud PBX needs. They are a trusted leader in the telecom industry and have incredible support and amazing services. Call Birns now and get a free quote on a Cloud Based PBX phone system for your business! Click Here To Visit Birns Telecommunications!


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